The Ella 30 Day Satisfaction Guarantee

If you are not 100% satisfied with your purchase you may return your unwanted item within the first 30 days of receiving it. Note, shipping charges are excluded and a return shipping label is not eligible.

Please contact one of our customer service representatives via Chat or Email in order to initiate your refund. When reaching out, in the subject line write "Satisfaction Guarantee" and please provide your order number.

Current SKUs/Product eligible for the Ella 30 Day Satisfaction Guarantee:

  • Better Love Products (some exclusions apply)
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